Our Process
NEWS
Inc. Magazine: Accountability Partners helped grow Savid Technologies' sales by 400 percent in 2 years:
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Crain's Chicago Business: We help Jupiterbay double its sales in six months and streamline operations processes:
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Comcast Lessons Learned podcast series: J.R. Samples provides insight about the difference between sales and marketing functions within an organization:
Listen now
Inc. Magazine: Accountability Partners helped grow Savid Technologies' sales by 400 percent in 2 years:
Learn more
Crain's Chicago Business: We help Jupiterbay double its sales in six months and streamline operations processes:
Learn more
Comcast Lessons Learned podcast series: J.R. Samples provides insight about the difference between sales and marketing functions within an organization:
Listen now
Success Stories
"When we lost our VP of sales, Accountability Partners came in, steadied the ship, and brought a set of best practices which we would never otherwise been aware. They assisted us in the recruitment and have provided on-boarding services to ensure the new VP's successful integration into the company." - President, Development Company
"When we lost our VP of sales, Accountability Partners came in, steadied the ship, and brought a set of best practices which we would never otherwise been aware. They assisted us in the recruitment and have provided on-boarding services to ensure the new VP's successful integration into the company." - President, Development Company
312-217-2080
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© 2011 Accountability Partners Phone: 312.217.2080 Email: info@accountabilitypartners.com
How to Get Started with Performance Improvement Objectives
In a majority of cases, clients contact us with either very specific initiatives or on a annual or semi-annual basis when desiring an objective process to measuring organizational capabilities and constraints. Our formal assessments are business-model specific (Enterprise, Non-Profit, Ministry, Financial Institutions, etc) and allows executives to self-assess their organization on issues such as Sales Effectiveness, Marketing and Competitive Analysis, Strategic Advantage, Reward Systems, Performance Management, Building Teams, Production, Customer Service and 15 other critical functions effecting your success. We will use formal assessments tools described here.
In all engagements we implement a version of our M.A.P.E methodology as nothing wastes time and resources as does the Ready, Fire, Aim approach to execution. While quick action is a commendable trait, if our direction and expected results are not adequately identified beforehand, then we simply create more problems. A structured approach also allows undue "paralysis by analysis".
Measure - Assess - Plan - Execute
MEASURE: In the Measurement phase we are identifying specific attributes of the organization or specific initiative which are causing pain or lost opportunity. Where do we stand today and what gaps are there in desired performance? Are their critical objectives in jeopardy? Where is the performance gap? What is the specific value in bringing this initiative up to performance expectation?
ASSESS: We work with the client staff to quantify the situation with...
• Validated Issues
• Perceived Issues
• And uncover the Unknown Issues
PLAN: We many times get paralyzed by waiting for all the facts and needing more information. The area between having enough information and moving forward in a practical manner is a necessary skill of the management team. A guideline is to budget the amount of time in the Planning Phase to the expected impact on the organization in terms of culture, financial risk and financial opportunity. Areas of low impact should move through planning quickly with the ability to re-enter it as necessary. Acquisitions, new product lines, geographic expansion are areas of significant risk and opportunity that obviously require an appropriate amount of planning.
Once an issue has been selected to enter the Planning process AP follows a traditional “SMART” process, as well as utilizing a variety of other tools depending upon the issues being addressed. Issues are documented by identifying:
Specific – This is the problem statement as well as the desired end-state.
Measurable- What are the metrics we will use to determine progress and attainment?
Attainable - A frank commentary on the risks and obstacles facing attainment along with the plans for addressing each area.
Resources - The planning process make take into consideration the staff time, corporate assets needed and an expense/capitalization analysis.
Timeline - A list of detailed actions steps with individuals assigned to each step and a date of completion.
Depending on the type of issue being addressed, tools such as the Six Sigma Charter process may be used as well as supplemental tools such as MS Project.
EXECUTE: Execution is what separates the most successful organizations from the failures. You can get everything else right, but if you fail at execution all is for naught and opportunity lost.
The Execution Phase is ownership of the SMART process. It is the ability to work through the unexpected, maintaining successful implementation on time and in budget. It requires accountability to the group and effective communication to the effected clients, customers, members, vendors and/or organizational associates.
Whether your staff needs mentoring in Execution or you require additional interim support for a specific initiative, Accountability Partners is available and ready to go. Please contact us for a no-obligation consultation.
In a majority of cases, clients contact us with either very specific initiatives or on a annual or semi-annual basis when desiring an objective process to measuring organizational capabilities and constraints. Our formal assessments are business-model specific (Enterprise, Non-Profit, Ministry, Financial Institutions, etc) and allows executives to self-assess their organization on issues such as Sales Effectiveness, Marketing and Competitive Analysis, Strategic Advantage, Reward Systems, Performance Management, Building Teams, Production, Customer Service and 15 other critical functions effecting your success. We will use formal assessments tools described here.
In all engagements we implement a version of our M.A.P.E methodology as nothing wastes time and resources as does the Ready, Fire, Aim approach to execution. While quick action is a commendable trait, if our direction and expected results are not adequately identified beforehand, then we simply create more problems. A structured approach also allows undue "paralysis by analysis".
Measure - Assess - Plan - Execute
MEASURE: In the Measurement phase we are identifying specific attributes of the organization or specific initiative which are causing pain or lost opportunity. Where do we stand today and what gaps are there in desired performance? Are their critical objectives in jeopardy? Where is the performance gap? What is the specific value in bringing this initiative up to performance expectation?
ASSESS: We work with the client staff to quantify the situation with...
• Validated Issues
• Perceived Issues
• And uncover the Unknown Issues
PLAN: We many times get paralyzed by waiting for all the facts and needing more information. The area between having enough information and moving forward in a practical manner is a necessary skill of the management team. A guideline is to budget the amount of time in the Planning Phase to the expected impact on the organization in terms of culture, financial risk and financial opportunity. Areas of low impact should move through planning quickly with the ability to re-enter it as necessary. Acquisitions, new product lines, geographic expansion are areas of significant risk and opportunity that obviously require an appropriate amount of planning.
Once an issue has been selected to enter the Planning process AP follows a traditional “SMART” process, as well as utilizing a variety of other tools depending upon the issues being addressed. Issues are documented by identifying:
Specific – This is the problem statement as well as the desired end-state.
Measurable- What are the metrics we will use to determine progress and attainment?
Attainable - A frank commentary on the risks and obstacles facing attainment along with the plans for addressing each area.
Resources - The planning process make take into consideration the staff time, corporate assets needed and an expense/capitalization analysis.
Timeline - A list of detailed actions steps with individuals assigned to each step and a date of completion.
Depending on the type of issue being addressed, tools such as the Six Sigma Charter process may be used as well as supplemental tools such as MS Project.
EXECUTE: Execution is what separates the most successful organizations from the failures. You can get everything else right, but if you fail at execution all is for naught and opportunity lost.
The Execution Phase is ownership of the SMART process. It is the ability to work through the unexpected, maintaining successful implementation on time and in budget. It requires accountability to the group and effective communication to the effected clients, customers, members, vendors and/or organizational associates.
Whether your staff needs mentoring in Execution or you require additional interim support for a specific initiative, Accountability Partners is available and ready to go. Please contact us for a no-obligation consultation.